Contact information

We're here to help.

Whether you have a question about an order, need assistance with a product, or require support regarding shipping or returns, our team is happy to assist you.

Customer Support

Email: noshnishop@gmail.com

Phone / WhatsApp: +91 81378 34678

Customer Support Hours

Monday – Saturday
07:00 AM – 07:00 PM (IST)

Closed on Sundays and Public Holidays.

Order Support

For faster assistance, please include the following details when contacting us:

  • Order Number

  • Full Name

  • Registered Email Address

  • Contact Number

  • A brief description of your enquiry

If you are reporting a damaged product, please also attach:

  • Clear photographs of the product

  • An unboxing video showing the product and packaging

  • Photos of the outer shipping package (if damaged)

Damage claims should be reported within 48 hours of delivery.

Business Information

Brand: NOSHNI

Business Model: Online-only fashion jewellery store.

Please note that NOSHNI does not operate a physical retail store or showroom. All products are sold exclusively through our official website.

Response Time

We aim to respond to all customer enquiries within 1–2 business days. During peak sales periods, promotional campaigns, or public holidays, response times may be slightly longer.

Thank you for choosing NOSHNI. We appreciate your trust and look forward to assisting you.